Frequently Asked Questions

Get answers to common questions about Custom Facial.

Your appointment begins with a skin analysis and consultation. The technician customizes cleansing, exfoliation, extractions, masks, and serums based on your concerns. Treatments include a calming massage and post-care advice. Typical sessions last 60 to 75 minutes.

For maintenance, most clients book a Custom Facial every four to six weeks. Frequency can vary with skin goals — acne treatment, anti-aging, or hydration may require more frequent visits initially, then longer intervals as skin improves.

Yes. Technicians perform a gentle assessment and select non-irritating products and techniques for sensitive or acne-prone skin. Extractions and exfoliation are modified, and calming serums used. Inform us of allergies or recent treatments to ensure safe, effective care.

Most clients experience minimal downtime. Some treatments may cause light redness or temporary flaking depending on exfoliation depth. Your technician provides aftercare instructions and product recommendations to minimize peeling and protect skin recovery for a smooth healing process.

Yes. Many clients combine Custom Facials with microdermabrasion, chemical peels, microneedling, or light therapy. Combining services requires consultation to schedule safely and avoid irritation. Your provider will recommend sequencing and timing for optimal, effective, and safe results.

Before: avoid heavy retinoids or exfoliants for at least 48 to 72 hours and arrive with clean skin. After: follow post-care instructions, use gentle cleansers, hydrate, avoid sun exposure, and apply SPF. Skip intense workouts and saunas for 24 to 48 hours.